Every consumer complaint helpline number, email ID, and online portal you need — from the National Consumer Helpline (1915) to sector regulators and specific company contacts.
These are the escalation contacts — if standard customer support fails, reach the Grievance Officer directly:
| Company | Customer Care | Grievance Officer Email | Portal |
|---|---|---|---|
| Amazon India | 1800-3000-9009 | grievance-officer@amazon.com | amazon.in/gp/help/contact-us |
| Flipkart | 1800-208-9898 | grievance@flipkart.com | flipkart.com/helpcentre |
| Meesho | 080-6813-0000 | grievance@meesho.com | meesho.com/contact |
| Myntra | 1800-102-3355 | grievanceofficer@myntra.com | myntra.com/faq |
| Nykaa | 1800-267-2777 | grievanceofficer@nykaa.com | nykaa.com/contactus |
| AJIO | 1800-889-9991 | grievanceofficer@ajio.com | ajio.com/contact-us |
| Company | Helpline | Grievance Email | Guide |
|---|---|---|---|
| Zomato | In-app → Help | grievance@zomato.com | Zomato complaint guide |
| Swiggy | In-app → Help | grievanceofficer@swiggy.in | Swiggy complaint guide |
| Blinkit | In-app → Support | grievanceofficer@blinkit.com | Blinkit complaint guide |
| Zepto | In-app → Help | grievance@zeptonow.com | Zepto complaint guide |
| Company | Customer Care | Nodal Officer | Guide |
|---|---|---|---|
| Airtel | 121 | appellate.officer@airtel.com | Airtel complaint guide |
| Jio | 199 | appellate.officer@jio.com | Jio complaint guide |
| Vi (Vodafone Idea) | 199 | appellate.officer@vodafoneidea.com | Vi complaint guide |
| BSNL | 1500 / 1503 | Through PGPORTAL | BSNL complaint guide |
| Bank | Customer Care | Grievance Email | Guide |
|---|---|---|---|
| HDFC Bank | 1800-202-6161 | headservicequality@hdfcbank.com | HDFC complaint guide |
| ICICI Bank | 1800-1080 | customer.care@icicibank.com | ICICI complaint guide |
| SBI | 1800-1234 / 1800-2100 | cgmnetwork@sbi.co.in | SBI complaint guide |
| Axis Bank | 1860-419-5555 | customer.relations@axisbank.com | Axis Bank complaint guide |
| Paytm | 0120-4456-456 | grievanceofficer@paytm.com | Paytm complaint guide |
| PhonePe | 080-6872-7374 | grievanceofficer@phonepe.com | PhonePe complaint guide |
| Airline | Customer Care | Grievance Contact | Guide |
|---|---|---|---|
| IndiGo | 0124-6173838 | nodal.officer@goindigo.in | IndiGo complaint guide |
| Air India | 1800-180-1407 | grievance@airindia.in | Air India complaint guide |
| SpiceJet | 0124-4983410 | grievance@spicejet.com | SpiceJet complaint guide |
| Akasa Air | 080-6883-5050 | grievance@akasaair.com | Akasa Air complaint guide |
When helpline calls fail — send a legal notice
If calling or emailing the company produces no resolution, the next step is a formal legal notice citing specific violations under the Consumer Protection Act 2019. About 60% of cases settle after a properly worded legal notice. Lawly generates these at ₹199 in under 5 minutes — with the correct statute citations, compensation calculation, and legal format.
Generate Legal Notice →If calling or emailing the company's grievance officer does not resolve your complaint within 15–30 days:
1. Send a legal notice — triggers formal legal responsibility
2. File with the NCH at consumerhelpline.gov.in / call 1915
3. Use the sector regulator (RBI, IRDAI, TRAI) for specialized complaints
4. File on EDAAKHIL (edaakhil.nic.in) for a binding Consumer Forum order
→ See our full guide: How to file a consumer complaint in India
→ How to file a consumer complaint online for free
~60% of consumer complaints settle after a properly drafted legal notice. Lawly generates yours in 5 minutes — citing the exact laws that apply to your case.
Generate Legal Notice — ₹199 →What is the National Consumer Helpline number?
1915 — toll-free, 24×7, available in 17 languages including Hindi, English, Tamil, Telugu, Bengali, Gujarati, Kannada, and more.
What is the consumer complaint email ID?
National Consumer Helpline: nch@nic.in. Sector-specific: RBI → cms.rbi.org.in; IRDAI → igms.irda.gov.in or complaints@irdai.gov.in; TRAI → dnd.trai.gov.in; DGCA → airsewa.gov.in.
Is the National Consumer Helpline free to call?
Yes. 1915 is a toll-free number — no charge from any mobile or landline in India, 24 hours a day, 7 days a week.
What is the RBI consumer complaint number?
14448 (9 AM–5 PM, weekdays). For online filing 24×7: cms.rbi.org.in. Covers all bank-related disputes.