Privacy Policy

Last Updated: March 20, 2026

At Lawly ("we", "our", or "us"), your privacy is our top priority. We understand the sensitive nature of legal disputes and consumer complaints. This Privacy Policy details how we collect, use, and protect your information when you use our website (lawly.store) and our AI-powered legal notice generator.

1. Information We Collect

• Personal Information: Name, email address, phone number, and physical address provided during the notice generation process.
• Dispute/Complaint Data: Details of your grievance, transaction IDs, communication records with companies, and any attached documentation required to draft your notice.
• Technical Data: IP address, browser type, device information, and usage metrics on our website, collected automatically via standard analytics tools.

2. How We Use Your Information

We use your data strictly for the following purposes:

• To generate and format accurate, court-ready legal notices using our AI pipelines.
• To deliver the completed documents to your email address and facilitate automatic dispatch to the opposing party (if selected).
• To communicate with you regarding your service, payment, or support requests.
• To improve our legal tech platform's accuracy and performance. AI model prompts are sanitized of personally identifiable information where technically feasible before broad training analyses.

3. Data Security & Storage

We implement industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit. Temporary files (like raw inputs to the AI prompting engine) related to highly sensitive matters are routinely cleared from our persistent storage once the PDF is generated and delivered. We do not sell, rent, or lease your personal data to third-party data brokers.

4. Third-Party Service Providers

We rely on trusted third-party providers for payment processing (e.g., Razorpay/Stripe) and email delivery. These providers are bound by strict confidentiality agreements and are only permitted to process data necessary to execute their specific functions.

5. Your Rights

Under applicable Indian laws (such as the DPDP Act), you have the right to request access to, correction of, or deletion of your personal data stored on our servers. To exercise these rights, please contact us at support@lawly.store.

6. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly.